What happens to a lead from your website
The short answer
A customer fills in your form or asks you to call them back. We check it isn’t spam, save it with the page they were on, and text and email it to you within a minute. If you use Jobber, it lands there too.
This is everything that happens between a customer pressing send on your website and that lead reaching you.
- A customer asks
They fill in your contact form, or leave just a phone number and ask you to call them back. Or they tap your number and call you straight away.
How this works - We check it isn't spam
Two quiet checks run in the background. Real customers never notice them.
How this works - We save it with its story
The lead is saved with what the customer needs, in their own words, and the page they were on when they asked. If they came from an ad, that's noted too.
How this works - You're told straight away
You get a text and an email. The email links to the full lead in your portal.
How this works - It goes into your job software
If you've connected Jobber, the lead becomes a new request there. Other software can receive it at a web address you choose.
How this works - You run the job, the way you always have
Quoting, scheduling and invoicing stay in your job software. We don't touch them.
How this works
The three ways a customer can reach you
Call now. Your phone number is on every page, and on a phone it's one tap to call. We count those taps so you can see which pages make your phone ring.
Call me back. The customer leaves a phone number and nothing else. Some people don't want to type a message, and they shouldn't have to.
Send details. The customer tells you what they need, in their own words, with their name and how to reach them.
A lead is never lost to a hiccup
Every lead is texted and emailed to you whether or not your job software is connected, and whether or not it's working that day. If Jobber is down when a lead comes in, you still have the lead.
The same goes for spam protection. If the spam check itself can't be reached, the lead is taken anyway. One spam message costs you a few seconds. A lost customer costs you a job.
Where you see it all
Every lead is in the Leads screen of your portal, with how the customer found you. Your Analytics screen shows which pages bring in leads and phone calls over time.
See what we’d build from your current site.
Free to build and look at. $299 a month when you want it live. No setup fee, no contract.
Questions first? Talk to us.